Jiyane, Glenrose Velile, Tinashe Mugwisi, and Smangele P Moyane. “Market Orientation As a Strategy For Service Delivery in Public Libraries: A Case Study of the Northern Region in Kwazulu-Natal, South Africa”. Mousaion: South African Journal of Information Studies 34, no. 4 (August 11, 2017): 59–80. Accessed October 27, 2025. https://unisapressjournals.co.za/index.php/LIS/article/view/1086.