KHAOLA, P.P.; COLDWELL , D.A. Striking a balance between types of organisational citizenship behaviour. Southern African Business Review, [S. l.], v. 21, p. 222–242, 2022. Disponível em: https://unisapressjournals.co.za/index.php/SABR/article/view/11141. Acesso em: 9 jan. 2026.