MITONGA-MONGA, J.; FLOTMAN , A.; CILLIERS, F.V.N. Organisational citizenship behaviour among railway employees in a developing country : effects of age, education and tenure. Southern African Business Review, [S. l.], v. 21, p. 385–406, 2022. Disponível em: https://unisapressjournals.co.za/index.php/SABR/article/view/11149. Acesso em: 24 nov. 2025.