DIRKSE VAN SCHALKWYK, R; STEENKAMP, R J. A top management perspective of total quality service dimensions for private higher education institutions in South Africa. Southern African Business Review, [S. l.], v. 20, p. 577–599, 2019. DOI: 10.25159/1998-8125/6064. Disponível em: https://unisapressjournals.co.za/index.php/SABR/article/view/6064. Acesso em: 4 nov. 2025.