RADDER, L.; VAN EYK, M.; LAUBSCHER, R. Drivers of Customer Satisfaction in a Business-to-Business Market: A Survey within the South African Stainless Steel Industry. Southern African Business Review, [S. l.], v. 23, p. 23 pages, 2019. DOI: 10.25159/1998-8125/4540. Disponível em: https://unisapressjournals.co.za/index.php/SABR/article/view/4540. Acesso em: 18 may. 2024.