PELSER, C.; MOSTERT, P. G. Relationship intention and satisfaction as predictors of wholesale and retail customers’ loyalty towards their training providers. Southern African Business Review, [S. l.], v. 20, p. 29–50, 2016. DOI: 10.25159/1998-8125/6042. Disponível em: https://unisapressjournals.co.za/index.php/SABR/article/view/6042. Acesso em: 15 may. 2024.