Kühn, S W, H Spies, and D J Petzer. “Online Servicescape Dimensions As Predictors of Website Trust in the South African Domestic Airline Industry”. Southern African Business Review 19, no. 1 (2015): 44–71. Accessed July 22, 2024. https://unisapressjournals.co.za/index.php/SABR/article/view/5833.