Mostert, P G, University of Pretoria, South Africa

• Southern African Business Review Vol. 18 No. 2 (2014) - Articles
  The influence of relationship intention on cell phone users’ attitudes towards complaining and complaint behaviour
  Abstract  PDF
• Southern African Business Review Vol. 20 (2016) - Articles
  Relationship intention and satisfaction as predictors of wholesale and retail customers’ loyalty towards their training providers
  Abstract  PDF