Vol. 42 (2018)

Published: 2018-08-27

Editorial

Editorial

Anton Grobler

2 pages
- PDF

Articles

Organisational Effectiveness in a Metropolitan Municipality: Proposing and Validating a Model

Benny Olivier, Nico Martins

25 pages
- PDF
A Generic Competency Framework for Labour Relations Practitioners in the South African Public Service

Christian Thomas Botha, Cecile Schultz, Adéle Bezuidenhout

28 pages
- PDF
Mapping Capacity to Deal with Difference: Towards a Diagnostic Tool for Critical Diversity Literacy

Melissa Steyn, Scott Burnett, Nceba Ndzwayiba

23 pages
- PDF
Skills Training in the Informal Sector: Perspectives from Ghana

Yvonne Ayerki Lamptey, Yaw A. Debrah

16 pages
- PDF
An Exploratory Study of Trade Union Pluralism in Ghana

Kenneth E. Parku, Yvonne Ayerki Lamptey

26 pages
- PDF
Female Attorneys in South Africa: A Quantitative Analysis

Tamlynne Meyer

21 pages
- PDF
Customer Service Improvement through Engagement: A Study of the Semi-skilled, Frontline Workforce in the Retail Industry in South Africa

Daniella Lynch, Karl Hofmeyr, Gavin Price

34 pages
- PDF