An Assessment Study of the National Archives and Records Management System (NARMS) at Botswana National Archives and Records Services (BNARS)

Authors

DOI:

https://doi.org/10.25159/2663-659X/14068

Keywords:

metadata, metadata management, Botswana National Archives and Records Services (BNARS), e-records management, National Archives and Records Management System (NARMS)

Abstract

The purpose of this study was to explore the National Archives and Records Management System (NARMS) at Botswana National Archives and Records Services (BNARS). The study specifically sought to explore metadata management practices and evaluate the infrastructure for digital records keeping. The study adopted a qualitative research design and used a purposive sampling technique to select study respondents. For data collection, the study adopted the use of a self-administered questionnaire, scheduled interviews and document analysis, whereas, for data analysis, the study employed a thematic analysis approach. The study’s major finding is that metadata management is done manually by designated officers (records managers and archivists). It is, therefore, recommended that BNARS consider transformation that would automate some aspects of specifically born-digital records’ metadata to improve and sustain reliable metadata and the authenticity of records.

Metrics

Metrics Loading ...

Author Biography

Nna Motlhasedi, University of South Africa

Senior consultant, Archives and Records Management Institute of Development Management.

References

Abrams, L. S. 2010. “Sampling ‘Hard-to-Reach’ Populations in Qualitative Research: The Case of Incarcerated Youth.” Qualitative Social Work 9 (4): 536–550. https://doi.org/10.1177/1473325010367821 DOI: https://doi.org/10.1177/1473325010367821

Abdurrahaman, D. T., A. Owusu, and A. S. Bakare. 2020. “Evaluating Factors Affecting User Satisfaction in University Enterprise Content Management (ECM) Systems.” The Electronic Journal of Information Systems Evaluation 23 (1): 1–16. https://doi.org/10.34190/EJISE.20.23.1.001 DOI: https://doi.org/10.34190/EJISE.20.23.1.001

Allison-Cassin, S., and D. Seeman. 2022. “Metadata as Knowledge.” KULA 6 (3): 1–4. https://doi.org/10.18357/kula.244 DOI: https://doi.org/10.18357/kula.244

Amorim, R. C., J. A. Castro, J. R. da Silva, and C. Ribeiro. 2015. “A Comparative Study of Platforms for Research Data Management: Interoperability, Metadata Capabilities and Integration Potential.” In New Contributions in Information Systems and Technologies: Volume 1, 101–111. Springer International Publishing. https://doi.org/10.1007/978-3-319-16486-1_10 DOI: https://doi.org/10.1007/978-3-319-16486-1_10

Asogwa, B. E. 2012. “The Challenge of Managing Electronic Records in Developing Countries: Implications for Records Managers in Sub-Saharan Africa.” Records Management Journal 22 (3): 198–211. https://doi.org/10.1108/09565691211283156 DOI: https://doi.org/10.1108/09565691211283156

Ab Aziz, A., Z. M. Yusof, and U. A. Mokhtar. 2019. “Electronic Document and Records Management System (EDRMS) Adoption in Public Sector Instrument’s Content Validation Using Content Validation Ratio (CVR).” Journal of Physics: Conference Series 1196 (1): 012057. https://doi.org/10.1088/1742-6596/1196/1/012057 DOI: https://doi.org/10.1088/1742-6596/1196/1/012057

Bhattacharya, S. 2006. “Metadata Harvesting.” Accessed 23 May 2023. http://ir.inflibnet.ac.in/bitstream/handle/1944/533/6(cal%2006).pdf?sequence51

Blackburn, B., R. Smallwood, and S. Earley. 2012. “Information Organization and Classification: Taxonomies and Metadata.” In Information Governance: Concepts, Strategies and Best Practices, 355–384. https://doi.org/10.1002/9781118433829.app1 DOI: https://doi.org/10.1002/9781118433829.app1

Dawadi, S., S. Shrestha, and R. A. Giri. 2021. “Mixed-methods Research: A Discussion on its Types, Challenges, and Criticisms.” Journal of Practical Studies in Education 2 (2): 25–36. https://doi.org/10.46809/jpse.v2i2.20 DOI: https://doi.org/10.46809/jpse.v2i2.20

Garaba, F. 2015. “Dodos in the Archives: Rebranding the Archival Profession to Meet the Challenges of the Twenty-first Century within ESARBICA.” Archives and Records 36 (2): 216–225. https://doi.org/10.1080/23257962.2015.1030609 DOI: https://doi.org/10.1080/23257962.2015.1030609

Government of Botswana. 1978. “National Archives and Records Services Act Cap 59:04.” Government Printer, Gaborone. Accessed May 23, 2023. https://en.unesco.org/sites/default/files/bw_actnatalarchives2002ocr_engorof.pdf

Harrison, T., F. Luna-Reyes, L. Pardo, T. De Paula, N. Najafabadi, M. and Palmer, J. 2019. “The Data Firehose and AI in Government: Why Data Management Is a Key to Value and Ethics.” In Proceedings of the 20th Annual International Conference on Digital Government Research, 171–176. https://doi.org/10.1145/3325112.3325245 DOI: https://doi.org/10.1145/3325112.3325245

Hawash, B., U. A. Mokhtar, and Z. M. Yusof. 2019. “The Primarily Study of Electronic Records Management System (ERMS) for Yemen Oil and Gas Corporation (YOGC) Subsidiaries.” In 2019 International Conference on Cybersecurity (ICoCSec), 13–19. IEEE. https://doi.org/10.1109/ICoCSec47621.2019.8971076 DOI: https://doi.org/10.1109/ICoCSec47621.2019.8971076

Hawash, B., U. A. Mokhtar, Z. M. Yusof, and M. Mukred. 2020. “The Adoption of Electronic Records Management System (ERMS) in the Yemeni Oil and Gas Sector: Influencing Factors.” Records Management Journal 30 (1): 1–22. https://doi.org/10.1108/RMJ-03-2019-0010 DOI: https://doi.org/10.1108/RMJ-03-2019-0010

Haynes, D. 2004. “The Five Purposes of Metadata.” Library+ Information Update 3 (7/8): 30–31.

Hu, X., J. Ng, and S. Xia. 2018. “User‐centered Evaluation of Metadata Schema for Non-movable Cultural Heritage: Murals and Stone Cave Temples.” Journal of the Association for Information Science and Technology 69 (12): 1476–1487. https://doi.org/10.1002/asi.24065 DOI: https://doi.org/10.1002/asi.24065

Hussain, A., and P. K. Sharma. 2019. “Deployment of Web Application in LAN based 3 Tier Architecture.” International Journal of Scientific Research in Computer Science, Engineering and Information Technology: 341–345. DOI: https://doi.org/10.32628/CSEIT195661

International Organisation for Standardisation (ISO). 2001. “Information and Documentation: Records Management. Part 1. General.” ISO 15489. Geneva: International Organization for Standardization.

International Organisation for Standardisation (ISO). 2016. “Information and Documentation: Records Management. Part 1: Concepts and Principles.” ISO 15489-1. Geneva: International Organization for Standardization.

Kalusopa, T. 2011. “Developing an E-records Readiness Framework for Labour Organisations in Botswana.” PhD thesis., University of South Africa.

Katuu, S. A. 2015. “Managing Records in South African Public Health Care Institutions: A Critical Analysis.” PhD thesis, University of South Africa. https://doi.org/10.17234/INFUTURE.2015.16 DOI: https://doi.org/10.17234/INFUTURE.2015.16

Klein, J., and H. van Vliet. 2013. “A Systematic Review of System-of-systems Architecture Research.” In Proceedings of the 9th International ACM Sigsoft Conference on Quality of Software Architectures, 13–22. https://doi.org/10.1145/2465478.2465490 DOI: https://doi.org/10.1145/2465478.2465490

Legodi, A. L., and M. A. Dikotla. 2022. “E-docket System for Improved Administration and Justice Delivery in Selected Limpopo Province Police Stations.” Journal of the South African Society of Archivists 55: 27–40. https://doi.org/10.4314/jsasa.v55i.3 DOI: https://doi.org/10.4314/jsasa.v55i.3

Maluleka, J. R., M. Nkwe, and M. Ngoepe. 2018. “Provision for Digital Records Management in the Curriculum of LIS Schools at Public Universities in South Africa.” Journal of the South African Society of Archivists 51: 34–69.

Marutha, N. S. 2021. “Landscaping Healthcare System Using Functional Records Management Activities.” Collection and Curation 40 (1): 9–14. https://doi.org/10.1108/CC-03-2020-0006 DOI: https://doi.org/10.1108/CC-03-2020-0006

Matlala, M. E., and A. R. Maphoto. 2022. “Management of Electronic Records in the South African Public Sector.” ESARBICA Journal: Journal of the Eastern and Southern Africa Regional Branch of the International Council on Archives 41: 69–88. https://doi.org/10.4314/esarjo.v41i.6 DOI: https://doi.org/10.4314/esarjo.v41i.6

Matlala, M. E., T. R. Ncube, and S. Parbanath. 2022. “The State of Digital Records Preservation in South Africa’s Public Sector in the 21st Century: A Literature Review.” Records Management Journal 32 (2): 198–212. https://doi.org/10.1108/RMJ-02-2021-0004 DOI: https://doi.org/10.1108/RMJ-02-2021-0004

McGrath, C., P. J. Palmgren, and M. Liljedahl. 2019. “Twelve Tips for Conducting Qualitative Research Interviews.” Medical Teacher 41 (9): 1002–1006. https://doi.org/10.1080/0142159X.2018.1497149 DOI: https://doi.org/10.1080/0142159X.2018.1497149

Mingers, J. 2001. “Combining IS Research Methods: Towards a Pluralist Methodology.” Information Systems Research 12 (3): 240–259. https://doi.org/10.1287/isre.12.3.240.9709 DOI: https://doi.org/10.1287/isre.12.3.240.9709

Modiba, M., P. Ngulube, and N. Marutha. 2022. “Infrastructure for the Implementation of Artificial Intelligence to Support Records Management at the Council for Scientific and Industrial Research in South Africa.” ESARBICA Journal: Journal of the Eastern and Southern Africa Regional Branch of the International Council on Archives 41: 159–171. https://doi.org/10.4314/esarjo.v41i.11 DOI: https://doi.org/10.4314/esarjo.v41i.11

Mosweu, O. 2018. “A Framework to Authenticate Records in a Government Accounting System in Botswana to Support the Audit Process.” PhD thesis, University of South Africa.

Mosweu, T. L. 2022. “A Review of the Legislative Framework for Social Media Records in Botswana.” Records Management Journal 32 (1): 62–74. https://doi.org/10.1108/RMJ-04-2021-0015 DOI: https://doi.org/10.1108/RMJ-04-2021-0015

Mosweu, T. L., and I. Simon. 2018. “The Implications of the National Archives and Records Services Act on Archival Practice in Botswana.” Journal of the South African Society of Archivists 51: 70–96.

Motlhasedi, N. Y. C. 2020. “Integrating Records Management into Open Government Initiatives in Botswana.” PhD thesis, University of South Africa.

Mukred, M., Z. M. Yusof, and F. M. Alotaibi. 2019. “Ensuring the Productivity of Higher Learning Institutions Through Electronic Records Management System (ERMS).” IEEE Access 7: 97343–97364. https://doi.org/10.1109/ACCESS.2019.2927614 DOI: https://doi.org/10.1109/ACCESS.2019.2927614

Mweshi, G. K., and K. Sakyi. 2020. “Application of Sampling Methods for the Research Design.” Archives of Business Review 8 (11): 180–193. https://d1wqtxts1xzle7.cloudfront.net; https://doi.org/10.14738/abr.811.9042 DOI: https://doi.org/10.14738/abr.811.9042

Newa, J. R., and K. Mwantimwa. 2019. “E-records Management in Tanzania Public Service: Determinants, Perceived Importance and Barriers.” University of Dar es Salaam Library Journal 14 (1): 116–133.

Ngoepe, M., and S. Keakopa. 2011. “An Assessment of the State of National Archival and Records Systems in the ESARBICA Region: A South Africa‐Botswana Comparison.” Records Management Journal 21 (2): 145–160. DOI: https://doi.org/10.1108/09565691111152071

Staller, K. M. 2021. “Big Enough? Sampling in Qualitative Inquiry.” Qualitative Social Work 20 (4): 897–904. https://doi.org/10.1177/14733250211024516 DOI: https://doi.org/10.1177/14733250211024516

Suzuki, T., and L. Suzuki. 2020. “On the Benefit of 3-tier SOA Architecture Promoting Information Sharing Among TMS Systems and Brazilian e-Government Web Services: A CT-e Case Study.” https://doi.org/10.48550/arXiv.2005.13047

Wang, X. 2013. “The Construction of Researcher-researched Relationships in School Ethnography: Doing Research, Participating in the Field and Reflecting on Ethical Dilemmas.” International Journal of Qualitative Studies in Education 26 (7): 763–779. https://doi.org/10.1080/09518398.2012.666287 DOI: https://doi.org/10.1080/09518398.2012.666287

Wato, R. 2006. “E-records Readiness in the ESARBICA Region: Challenges and the Way Forward.” ESARBICA Journal 25: 69–83. https://doi.org/10.4314/esarjo.v25i1.31004 DOI: https://doi.org/10.4314/esarjo.v25i1.31004

Weiwen, C., and M. Shilong. 2007. “EDRM: A Unified Approach for Enterprise Data Resource Management.” International Journal of Computer Science and Network Security (IJCSNS) 7 (1): 119–126.

Westbrooks, E. L. 2005. “Remarks on Metadata Management.” OCLC Systems and Services: International Digital Library Perspectives 21 (1): 5–7. https://doi.org/10.1108/10650750510578073 DOI: https://doi.org/10.1108/10650750510578073

Published

2024-04-30

How to Cite

Motlhasedi, Nna. “An Assessment Study of the National Archives and Records Management System (NARMS) at Botswana National Archives and Records Services (BNARS)”. Mousaion: South African Journal of Information Studies, 20 pages . https://doi.org/10.25159/2663-659X/14068.

Issue

Section

Articles
Received 2023-07-06
Accepted 2024-03-07
Published 2024-04-30