Exploring Innovative Approaches to Address Internet Accessibility Challenges among Library Staff

Oluwole Olumide Durodolu; Mercy Iroaganachi; Josephine Otunla

doi:10.25159/2663-659X/17258

Authors

Oluwole Olumide Durodolu University of Lagos University of Zululand https://orcid.org/0000-0003-2734-8165
Mercy Iroaganachi University of Ibadan, Ibadan, Nigeria
Josephine Otunla University of Ibadan, Ibadan, Nigeria

DOI:

https://doi.org/10.25159/2663-659X/17258

Keywords:

slow internet, library staff, coping strategy, productivity, job satisfaction, anxiety

Abstract

The article investigated novel strategies and solutions aimed at overcoming barriers related to internet accessibility faced by library staff. A qualitative research method was employed. Qualitative data collection methods were guided by the phenomenological research paradigm. Data collection was based on focus group discussions. The study found that sluggish internet accessibility is harrowing particularly when the task is urgent. It found that access to different internet sources, exercising patience, setting priorities for tasks, leaving a task undone and coming back to it when the situation improves, and making use of mobile hot spots or other connections are very helpful coping mechanisms when the internet is slow. Adaptability, self-encouragement, resilience, optimism, resourcefulness, and peer support are important in overcoming slow internet issues. The study recommends the need for library management to provide a constant backup internet connection, and ensure that staff must imbibe the culture of prioritisation of tasks to maximise results with available alternative resources. Also, staff should be resilient and ready to adapt in order to avoid the frustration and harrowing experience associated with slow internet accessibility and attend occasional training and workshops on remediating and coping strategies on slow internet accessibility for library staff. The study identifies novel coping mechanisms and makes practical recommendations. The study enriches our understanding of the complex dynamics surrounding slow internet accessibility in library settings.

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