Access to and Use of Information and Communication Technology and Task Performance

Abstract

The study investigated the relationship between access to and use of information and communication technology and task performances of library personnel in public university libraries in South West Nigeria. The total enumeration technique was used to cover 330 library professionals working in public university libraries in the zone. A self-developed questionnaire was used to obtain data. Out of the 330 copies of questionnaire administered 248 (76.6%) copies were found useable. The findings revealed that the level of task performances of the respondents was high, and the level of access to ICT was high, while the frequency of ICT use was moderate. The results indicated that there was a positive relative effect of ICT access and use on task performances. The study also found a significant relationship between the access to ICT, ICT use and task performances of respondents, while there was a significant joint effect of access to ICT and ICT use on the task performances of library personnel. The study recommended the constant development of personnel regarding job knowledge and skills, the promotion of creativity and adaptability skills to enhance personnel task performances, while library managers should continue to make ICT tools accessible for library personnel to allow their use in improving the workflow in the library.