FACTORS AFFECTING MOTIVATION IN PUBLIC LIBRARIES: A CASE OF SELECTED PUBLIC LIBRARIES IN BOTSWANA
DOI:
https://doi.org/10.25159/0027-2639/686Keywords:
Motivation, Public Libraries, Motivation Theories, Hertzberg's Theory of MotivationAbstract
The purpose of this study was to establish factors affecting motivation in Botswana public libraries. The study was conducted with the aim to propose an appropriate approach to motivation of public librarians. Using a case study method, data was collected through the use of questionnaires, secondary sources and observation of the working environment. Convenient sampling was used to select the population of study. The findings revealed that librarians in public librarians are de-motivated and not satisfied with their jobs. Some of the factors that de-motivate librarians are job insecurity, poor interpersonal relations at work, lack of effective communication and exclusion from decision making process, lack of policies and procedures, poor working environment, low salary and no incentives, and rigid supervision. Based on the findings, the study recommends that Botswana National Library Services management should adopt motivation theories when establishing motivation programs, upgrade the library to fit into 21st century, recognize employees appropriately for a job well done, include employees in the decision making process, provide adequate training and career development, create conducive working environment, put proper policies and procedures in place  and also adopt change management theories because the library environment is rapidly changing due to advanced technologiesMetrics
References
Abifarin, A. (1997). Motivating staff in Nigerian university libraries. Library Management, 18(3), 124 - 128. DOI: https://doi.org/10.1108/01435129710166437
Adanu, T. S. (2007). Continuing Professional Development (CPD) in State-Owned University Libraries in Ghana. Library Management, 18(6/7), 292 - 305. DOI: https://doi.org/10.1108/01435120710774440
Al-Aufi, A., & Al-Kalbani, K. A. (2014). Assessing Work Motivation for Academic Librarians in Oman. Library Management, 35(3), 199 - 212. DOI: https://doi.org/10.1108/LM-03-2013-0020
Bakewel, K. (1993). Motivation of Library Staff. Library Management, 14(5), 18 - 19. DOI: https://doi.org/10.1108/01435129310043879
Bansal, M. (2010). E- Leadership: A New Paradigm. New Delhi: Gyan Publishing House.
Bosman, M. (2011). Start With Herzberg if Motivation Lacks at Work. Retrieved April 14, 2015, from Strategic Leadership Institute: http://www.strategicleadershipinstitute.net/news/start-with-herzberg-if-motivation-lacks-at-work/
Botswana National Library Services. (2015, July 07). Public Libraries in Botswana. (L. Machara, Interviewer)
Buford, J. A., Bedeian, A. J., & Lindner, J. R. (1995). Management in Extension (3 ed.). Columbus, Ohio: Ohio State University Extension.
Gaborone Public Library. (2011). Gaborone Public Library. Retrieved April 08, 2015, from http://gaboronelibrary.blogspot.com/p/gaborone-public-library-services.html
Halepota, H. A. (2005). Motivational Theories and their Application in Construction. Cost Engineering, 47(3), 14-18.
Hong, J., Yang, S., Wang, L., Chiou, E., Sun, F., & Huang, S. (1995). Impact of Employee Benefits on Work Motivation and Productivity. International Journal of Career Management, 7(6), 10 - 14. DOI: https://doi.org/10.1108/09556219510098064
Issak, A. (2002). Public Libraries in Africa: A Report and Annotated Bibliography. Oxford: International Network for the Availability of Scientific Publications (.
Jain, P. (2013). A Paradigm Shift in the 21st Century Academic Libraries and Librarians: Prospectus and Opportunities. European Journal of Academic Research, 1(3), 133-147.
James, I. J. (2011). Effective Motivation of Paraprofessional Staff in Academic Libraries In Nigeria. Library Philosophy and Practice, Available at: http://unllib.unl.edu/LPP/. doi:http://unllib.unl.edu/LPP/
Kreitner, R. (1995). Management (6 ed.). Boston: Houghton Mifflin Company.
Kumar, K. (2007). Library Managment in Electronic Environment. New Delhi: Har-Anad Publications Pvt Ltd.
Lai, E. R. (2011). Motivation: A Literature Review. New York: Pearson.
Lamptey, R. B., Boateng, M. S., & Antwi, I. K. (2013). Motivation and Performance of Librarians in Public Universities in Ghana. Library Philosophy and Practice (e-journal), Paper 911, Retrieved from http://digitalcommons.unl.edu/libphilprac/911.
Lindner, J. R. (1998). Understanding Employee Motivation. Extension Journal, 36(3), Retrieved from http://www.joe.org/joe/1998june/rb3.php. doi:http://www.joe.org/joe/1998june/rb3.php
Mallaiah, T., & Yadapadithaya, P. (2009). Intrinsic Motivation of Librarians in University Libraries in Karnataka. Journal of Library & Information Technology, 29(3), 36-42. DOI: https://doi.org/10.14429/djlit.29.250
Oyegunle, J. (2013). Public Library Staff Motivation. Retrieved April 09, 2015, from Library and Information Science Materials: http://jdapo220.blogspot.com/2013/06/public-library-staff-motivation.html
Prosci . (2015). A Model for Individual Change. Retrieved March 23, 2015, from Prosci.com: http://www.prosci.com/adkar-model/overview-3/
Rowley, J. (1996). Motivation of Staff in Libraries. Library Management, 17(5), 31 - 35. DOI: https://doi.org/10.1108/01435129610119610
Sesigo. (2010). Gaborone Public Library. Retrieved February 10, 2015, from Sesigo.org: http://www.sesigo.org.bw/index.php?id=120
Siamuzwe, F. (2012). An Investigation of Levels of Motivation Among Librarians in the Tertiary Institutions of Learning in Zambia. Lusaka: University of Zambia.
Tufford, L., & Newman, P. (2010). Bracketing in Qualitative Research. Qualitative Social Work, 11(1), 80-96. DOI: https://doi.org/10.1177/1473325010368316
Walsh, D. M. (2005). Theories on Motivation: A Study of Queens Library Employees. New York: New York Institute of Technology.
Warraich, N. F., & Ameen, K. (2010, August 10-15). What Motivates LIS Professionals in the Institutions of Higher Learning: A Case of Pakistan. World Library and Information Congress: 76th IFLA General Conference and Assembly. Gothenburg, Sweden: IFLA. Retrieved March 13, 2015, from http://www.ifla.org/en/ifla76
Wiley, C. (1997). What motivates employees according to over 40 years of motivation surveys. International Journal of Manpower, 18(3), 263 - 280. DOI: https://doi.org/10.1108/01437729710169373
Downloads
Published
How to Cite
Issue
Section
Accepted 2016-04-10
Published 2016-07-16