Modelling the Anticipatory Psychological Contract: An SEM Approach

Authors

DOI:

https://doi.org/10.25159/2664-3731/8560

Keywords:

anticipatory psychological contract, expectations, graduates, entitlement

Abstract

It is suggested that the “schema theory” approach might promote scholars’ understanding of the psychological contract development process. This approach views occupational newcomers’ anticipatory psychological contract in the pre-socialisation phase of employment. This knowledge could empower employers in general to effectively manage these employees. However, research regarding the anticipatory psychological contract is quite rare with no existing theoretical model to understand first-time employees’ anticipatory expectations and obligations. The focus was therefore to develop and assess the theoretical model of the mental schema of prospective employees through a structural equation model (SEM). A questionnaire was used to gather data from 316 final-year management sciences students. The results supported an excellent fit in the proposed model of the anticipatory psychological contract. This model indicated that entitlement is central to the anticipatory psychological contract, and that the norm of reciprocity was already present in the anticipatory psychological contract.

Metrics

Metrics Loading ...

Author Biography

Barend Jacobus Linde, North-West University

Prof

References

Allison, P. D. (2003). Missing data techniques for structural equation modelling. Journal of Abnormal Psychology, 112(4), 545–557. https://doi.org/10.1037/0021-843X.112.4.545

Anderson, N., & Thomas, H. D. C. (1996). Work group socialization. In M. A. West (Ed.), Handbook of work group psychology (pp. 423–450). Chichester: John Wiley.

Blancero, D. M., & Kreiner, G. E. (2000, August). The ‘anticipatory psychological contract’: Employer/employee obligations and job choice. Paper presented at the annual meeting of the Academy of Management, Toronto, Canada.

Briggs, S. R., & Cheek, J. M. (1986). The role of factor analysis in the development and evaluation of personality scales. Journal of Personality, 54(1), 106–148. https://doi.org/10.1111/j.1467-6494.1986.tb00391.x

Campbell, W. K., Bonacci, A. M., Shelton, J., Exline, J. J., & Bushman, B. J. (2004). Psychological entitlement: Interpersonal consequences and validation of a self-report measure. Journal of Personality Assessment, 83(1), 29–45. https://doi.org/10.1207/s15327752jpa8301_04

Carr, J. C., Pearson, A. W., Vest, M. J., & Boyar, S. L. (2006). Prior occupational experience, anticipatory socialization, and employee retention. Journal of Management, 32(3), 343–359. https://doi.org/10.1177/0149206305280749

Coyle-Shapiro, J. A. M. (2006). Psychological contract. In J. H. Greenhouse & G. A. Callanan (Eds.), Encyclopaedia of career development. Thousand Oaks: Sage.

Coyle-Shapiro, J. A. M., & Kessler, I. (2002). Exploring reciprocity through the lens of the psychological contract: Employee and employer perspectives. European Journal of Work and Organizational Psychology, 11(1), 69–86. https://doi.org/10.1080/13594320143000852

Delobbe, N., Cooper-Thomas, H. D., & De Hoe, R. (2016). A new look at the psychological contract during organizational socialization: The role of newcomers’ obligations at entry. Journal of Organizational Behaviour, 37(6), 845–867. https://doi.org/10.1002/job.2078

De Hauw, S., & De Vos, A. (2010). Millennials’ career perspective and psychological contract expectations: Does the recession lead to lowered expectations? Journal of Business and Psychology, 25, 293–302. https://doi.org/10.1007/s10869-010-9162-9

De Vos, A., Buyens, D., & Schalk, R. (2003). Psychological contract development during organizational socialization: Adaptation to reality and the role of reciprocity. Journal of Organizational Behaviour, 24(5), 537–559. https://doi.org/10.1002/job.205

De Vos, A., Buyens, D., & Schalk, R. (2005). Making sense of a new employment relationship: Psychological contract-related information seeking and the role of work values and locus of control. International Journal of Selection and Assessment, 13(1), 41–52. https://doi.org/10.1111/j.0965-075X.2005.00298.x

De Vos, A., De Stobbeleir, K., & Meganck, A. (2009). The relationship between career-related antecedents and graduates’ anticipatory psychological contracts. Journal of Business and Psychology, 24, 289–298. https://doi.org/10.1007/s10869-009-9107-3

Dulac, T., Coyle-Shapiro, J. A. M., & Delobbe, N. (2006). The role of socialization tactics and information seeking in Newcomers’ psychological contracts. IAG Working Papers, 2006/13. http://hdl.handle.net/2078/18299

Dziewanowska, K., Pearce, A., & Zupan, N. (2016). Generation Y’s expectations of their future employment relationships pose a challenge for their employers. Journal of Human Resource Management, 19(1), 1–12. https://www.jhrm.eu/2016/04/1-generation-ys-expectations-of-their-future-employment-relationshios-pose-a-challenge-for-theri-employers/

Eilam-Shamir, G., & Yaakobi, E. (2014). Effects of early employment experiences on anticipated psychological contracts. Personnel Review, 43(4), 893–912. https://doi.org/10.1108/PR-12-2012-0213

Field, A. (2009). Discovering statistics using SPSS (3rd ed.). London: Sage.

Gresse, W. G. (2018). Graduate entitlement management: Exploring the graduate–employer disconnect in students’ anticipatory psychological contract (Doctoral thesis). North-West University. https://repository.nwu.ac.za/handle/10394/31452

Gresse, W., & Linde, B. (2020). The anticipatory psychological contract of management graduates: Validating a psychological contract expectations questionnaire. South African Journal of Economic and Management Sciences, 23(1), 1–12. https://doi.org/10.4102/sajems.v23i1.3285

Gresse, W., & Linde, B. (2021). Entitlement disconnect: Exploring management graduates’ mental schema in their anticipatory psychological contract. Management Revue, 32(1), 28–53. https://doi.org/10.5771/0935-9915-2021-1-28

Gresse, W., Linde, B., & Schalk, R. (2013). Sense of deservingness: What are the entitlement beliefs of students in their anticipatory psychological contract? Management Revue, 24(4), 270–288. https://doi.org/10.5771/0935-9915-2013-4-269

Harvey, P., & Dashborough, M. T. (2015). Entitled to solutions: The need for research on workplace entitlement. Journal of Organizational Behavior, 36(3), 460–465. https://doi.org/10.1002/job.1989

Harvey, P., & Harris, K. J. (2010). Frustration-based outcomes of entitlement and the influence of supervisor communication. Human Relations, 63(11), 1639–1660. https://doi.org/10.1177/0018726710362923

Harvey, P., Harris, K. J., Gillis, W. E., & Martinko, M. J. (2014). Abusive supervision and the entitled employee. Leadership Quarterly, 25(2), 204–217. https://doi.org/10.1016/j.leaqua.2013.08.001

Harvey, P., & Martinko, M. J. (2009). An empirical examination of the role of attributions in psychological entitlement and its outcomes. Journal of Organizational Behavior, 30(4), 459–476. https://doi.org/10.1002/job.549

Hu, L., & Bentler, P. M. (1999). Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives. Structural Equation Modelling, 6(1), 1–55. https://doi.org/10.1080/10705519909540118

Kline, R. B. (2010). Principles and practice of structural equation modelling (3rd ed.). New York: Guilford Press.

Lee, M. S. (2016). The anticipatory psychological contract and applicant faking behavior: The mediating role of deception acceptability (Doctoral thesis). Florida Institute of Technology.

Lee, J., & Gardner, J. (2007, December). Antecedents of the employee psychological contract. Paper presented at the 21st annual meeting of the Australian and New Zealand Academy of Management, Sydney, New South Wales.

Linde, B., & Gresse, W. (2014). Anticipatory psychological contracts of undergraduate management students: Implications for early career entitlement expectations. In M. Coetzee (Ed), Psycho-social career meta-capacities: Dynamics of contemporary career development (pp. 277–292). Cham: Springer. https://doi.org/10.1007/978-3-319-00645-1_15

Markovi, Z., & Stoilkovska, B. B. (2015). Final year university students’ beliefs about future employment relationships. Procedia –Social and Behavioral Sciences, 171, 76–82. https://doi.org/10.1016/j.sbspro.2015.01.091

Maruyama, G. M. (1998). Basics of structural equation modelling. Thousand Oaks: Sage. https://doi.org/10.4135/9781483345109

Morrison, E. W., & Robinson, S. L. (2004). The employment relationship from two sides: Incongruence in employees’ perceptions of obligations. In J. A. M. Coyle-Shapiro, L. M. Shore, M. S. Taylor, & L. E. Tetrick (Eds.), The employment relationship: Examining psychological and contextual perspectives (pp. 161–180). Oxford: Oxford University Press.

Naumann, S. E., Minsky, B. D., & Sturman, M. C. (2002). The use of the concept ‘entitlement’ in management literature: A historical review, synthesis, and discussion of compensation policy implications. Human Resource Management Review, 12(1), 145–166. https://doi.org/10.1016/S1053-4822(01)00055-9

Paswan, A. (2009). Confirmatory factor analysis and structural equation modelling: An introduction. Denton: Department of Marketing and Logistics, COB, University of North Texas.

Payne, S. C., Culbertson, S. S., Boswell, W. R., & Barger, E. J. (2008). Newcomer psychological contracts and employee socialization activities: Does perceived balance in obligations matter? Journal of Vocational Behavior, 73(3), 465–472. https://doi.org/10.1016/j.jvb.2008.09.003

Peirone, A., & Maticka-Tyndale, E. (2017). ‘I bought my degree, now I want my job!’ Is academic entitlement related to prospective workplace entitlement? Innovative Higher Education, 42, 3–18. https://doi.org/10.1007/s10755-016-9365-8

Priesemuth, M., & Taylor, R. M. (2016). The more I want, the less I have left to give: The moderating role of psychological entitlement on the relationship between psychological contract violation, depressive mood states, and citizenship behavior. Journal of Organizational Behavior, 37(7), 967–982. https://doi.org/10.1002/job.2080

Robinson, S. L., & Morrison, E. W. (2000). The development of psychological contract breach and violation: A longitudinal study. Journal of Organizational Behavior, 21(5), 525–546. https://doi.org/10.1002/1099-1379(200008)21:5%3C525::AID-JOB40%3E3.0.CO;2-T

Rousseau, D. M. (1989). Psychological and implied contracts in organizations. Employee Responsibilities and Rights Journal, 2, 121–139. https://doi.org/10.1007/BF01384942

Rousseau, D. M. (1995). Psychological contracts in organizations: Understanding written and unwritten agreements. Thousand Oaks: Sage. https://doi.org/10.4135/9781452231594

Rousseau, D. M. (2001). Schema, promise and mutuality: The building blocks of the psychological contract. Journal of Occupational and Organizational Psychology, 74(4), 511–541. https://doi.org/10.1348/096317901167505

Ruchika, S., & Prasad, A. (2017). Untapped relationship between employer branding, anticipatory psychological contract and intent to join. Global Business Review, 20(1), 1–20. https://doi.org/10.1177/0972150917713897

Schreiber, J. B., Nora, A., Stage, F. K., Barlow, E. A., & King, J. (2006). Reporting structural equation modelling and confirmatory factor analysis results: A review. Journal of Educational Research, 99(6), 323–338. https://doi.org/10.3200/JOER.99.6.323-338

Semmer, N., Zapf, D., & Greif, S. (1996). ‘Shared job strain’: A new approach for assessing the validity of job stress measurements. Journal of Occupational and Organizational Psychology, 69(3), 293–310. https://doi.org/10.1111/j.2044-8325.1996.tb00616.x

Sherman, U. P., & Morley, M. J. (2015). On the formation of the psychological contract: A schema theory perspective. Group & Organization Management, 40(2), 160–192. https://doi.org/10.1177/1059601115574944

Snyders, F. J. A. (2002). The dangers of entitlement. Unisa Psychologia, 28(1), 21–23. https://journals.co.za/toc/unipsyc1/28/1

Suazo, M. M., Martínez, P. G., & Sandoval, R. (2011). Creating psychological and legal contracts through HRM practices: A strength of signals perspective. Employee Responsibilities and Rights Journal, 23(3), 187–204. https://doi.org/10.1007/s10672-011-9169-z

Thomas, H. D. C., & Anderson, N. (1998). Changes in newcomers’ psychological contracts during organizational socialization: A study of recruits entering the British Army. Journal of Organizational Behavior, 19(S1), 745–767. https://doi.org/10.1002/(SICI)1099-1379(1998)19:1+%3C745::AID-JOB967%3E3.0.CO;2-I

Tomprou, M., & Nikolaou, I. (2011). A model of psychological contract creation upon organizational entry. Career Development International, 16(4), 342–363. https://doi.org/10.1108/13620431111158779

Twenge, J. M., Campbell, W. K., & Gentile, B. (2012). Generational increases in agentic self-evaluations among American college students, 1966–2009. Self and Identity, 11(4), 409–427. https://doi.org/10.1080/15298868.2011.576820

Weick, K. E. (1995). Sensemaking in organizations. Thousand Oaks: Sage.

Van Boven, L., & Thompson, L. (2003). A look into the mind of the negotiator: Mental models in negotiation. Group Processes & Intergroup Relations, 6(4), 387–404. https://doi.org/10.1177/13684302030064005

Westerlaken, K. M., Jordan, P. J., & Ramsay, S. (2017). What about ‘MEE’: A measure of employee entitlement and the impact on reciprocity in the workplace. Journal of Management & Organization, 23(3), 392–404. https://doi.org/10.1017/jmo.2016.5

Zupan, N., Dziewanowska, K., & Pearce, A. (2016). Wanting it all: The challenges of managing young talent in transition economies. Baltic Journal of Management, 12(1), 63–85. https://doi.org/10.1108/BJM-02-2016-0054

Published

2023-12-13

How to Cite

Gresse, W. G., & Linde, B. J. (2023). Modelling the Anticipatory Psychological Contract: An SEM Approach. African Journal of Employee Relations, 47, 20 pages . https://doi.org/10.25159/2664-3731/8560

Issue

Section

Articles
Received 2020-10-19
Accepted 2023-03-10
Published 2023-12-13